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* Please note that this returns policy is subject to change
and all returns must be accompanied by the correct receipt
The
Technology Connection Returns Policy Link
->
The
Cornell Store Returns Policy
(All returns must be accompanied with the correct receipt.)
FALL
2004 TEXTBOOK & COURSE PACKET RETURN POLICY
If
purchased by October 8th - Must be returned
2 weeks from date of purchase
Beginning
October 9th - NO RETURNS*
PROVISOS:
- All
Pkgs must be complete with no missing components.
- All
textbooks may be returned within 3 days of the date
you drop a course. Note: For courses dropped after
October 15th, a paper copy of your petitioned drop
slip, signed by the Registrar, must be provided.
- Course
packets cannot be returned if shrinkwrap is open or
packet is incomplete or written in.
- New
textbooks that are written in or shelf-worn will be
returned at the USED price.
*
JGSM Returns Only - Only books purchased after October
9th for second half JGSM courses may be returned within
7 days.
MERCHANDISE
AND GENERAL BOOKS RETURNS POLICY
PRODUCTS
ARE NOT RETURNABLE WITHOUT A RECEIPT
Return
without receipt: If you have lost your receipt and paid
by either check, credit card, or Cornellcard, it is
possible for our Business Office to look up the receipt.
There is a $5.00 charge for this service.
Ask at Store Services for the details of using this
service.
PLEASE
NOTE: We CANNOT look up a cash sale receipt.
Return
after 21 or (7) days: Products are not returnable
after 21 days for general merchandise & general
books or 7 days for computer/electronic products.
Return
within time limit, opened package: A 20% restocking
fee will be applied provided product is in
new condition. Must have ALL packaging materials. tags,
etc. Defective products will be exchanged for the same
item only. Credit given only on Store Gift Card
NON-RETURNABLE
ITEMS
- Damaged
items or items in non-resaleable condition
-
Items with no packaging or open packaging
-
Opened CDs, DVDs, audio books, or other items including
them
- Opened
ink cartridges, media & some software
- Opened
carded pens and pencils
- Cornell
Chairs
- Washed,
worn or soiled clothing. Clothing must have ALL original
tags still attached.
- Custom-cut
Art Department items
- Photographic
paper
- Special
Orders & clearance items
- Newspapers,
magazines & Munch Market items
- Health
and beauty supplies
International
Orders:
Please
disregard the shipping charge that you see on your confirmation
email. This is not the actual charge. Shipping charges
for international orders will be calculated and emailed
to you prior to the product being shipped.
Store
Sales, Coupons & Wooden Nickels Policy:
Discounts
for store sales, paper coupons and wooden nickels are
applicable to in-stock, in-store merchandise and excludes
online orders via the web. (unless noted in advertising).
The
following products WILL NOT be discounted: textbooks,
computer hardware & software, cameras and lenses,
tobacco products, services, diploma frames, magazines,
newspapers, calculators, computer accessories, and
merchandise already on sale or previously discounted.
Computer supplies are discountable; these include ink
and toner cartridges, all media, keyboards, mice, surge
strips, etc. Coupons, wooden nickels, and sale discounts
cannot be combined. One coupon or wooden nickel is allowable
per person.
*
No discounts allowed on Cornell chairs. |
